HOW IS IVR BENEFICIAL FOR E-COMMERCE

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HOW IS IVR BENEFICIAL FOR E-COMMERCE
Category: Digital Marketing
Launched: April 13
Founder: Ivr Guru
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Website: ivrguru.com
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While self-service is the key to helping customers find information quickly, IVR full form interactive voice response is an essential tool to make it come true. IVR uses speech recognition or tone technology to identify and direct callers to the most qualified agents, which generates greater efficiency in the clients' experience. 
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